Process Specialist Payments

Roles & Responsibilities

For one of our clients, an international bank located in Brussels, we are  currently looking for several Process Specialists as part of a Digitalization project.  This job offer is valid for both freelancers and employees. As Process Specialist, you will support the transformation and the simplification of E2E processes. With a client focus, you take into account the latest developments and technology.

Your mission: a unique experience! 
As Process Specialist you bring your expertise to advise and support our clients in following tasks:

  • Analysis of E2E processes
  • Define and analyze existing business models using process modeling techniques and methods
  • Define Business Requirements
  • Set-up and elaboration of business cases
  • Manage end-to-end process description (AS IS and TO BE)
  • Reviewing and updating existing process descriptions, model data
  • Process documentation and optimization
  • Set-up and execution of a Change plan (communication, training, support, …)
  • Coordinate with different stakeholders (operational teams, IT, OPC , …)


Your profile: key expertise & competences

  • You have a Master degree (Economics or Finance)
  • You have minimum 3 years of relevant experience within a consultancy company, or similar experience within the Financial Services industry (banks, asset managers,…)
  • You have a strong experience in the Payment domains (new payment methods, mobile banking & digital payment...)
  • Good experience with process modeling tools (Visio, Aris) and the creation of flow charts is an asset
  • An experience in Robotics automation is definitively an additional asset
  • You have a proven track record in Process & Change/Transformation management
  • You have good communication skills
  • You have a strong analytical mind with excellent organizational competencies
  • Your master Lean and/or process improvement methodology
  • You are fluent in Dutch/French (working knowledge at least of the other national language) and in English


About Dynafin Consulting

DynaFin Consulting is a human sized, flexible consulting company delivering services in One Single Sector, the Financial Services Industry.

Our company consists of more than 120 committed consultants supporting our clients with a strong expertise in the Invest Payments CreditsInsurance domains:

  • Operational Excellence
  • Regulatory and Risk Excellence
  • Technological Excellence