Some credentials

1. Process Transformation Program Payments

  • Detailed documentation of the existing payments processes as a preparation for an Intelligent Process Automation analysis.
  • Robotics Process Automation through the identification of processes and tasks suitable for TPA and the detailed description of process steps to prepare RPA development.
  • Implementation of Artificial Intelligence solutions to part(s) of the processes, for example the payments filtering.

2. Invest Target Operating Model Definition and process redesign

  • Business Processing Outsourcing program in which both the insourcer as outsourcer target operating model for Investment Services was to be redefined.
  • Process redesign and documentation based on the future target operating models.
  • Testing and business training on the new processes during the change implementation program.